LAS VEGAS—MGM Resorts International announced a restructuring of its sales organization designed to simplify event planning for clients and strengthen coordination across its Las Vegas portfolio.
The changes include a new corporate sales structure, leadership promotions, and a more centralized approach to supporting meetings, conventions, and events at its properties.
Under the new framework, sales, catering, and convention services teams will be consolidated into a unified corporate sales division. The move is intended to give planners a single point of contact who can work across multiple MGM properties, enabling faster responses and more customized proposals.
The restructuring was informed by customer feedback, including insights gathered through the company’s customer advisory board, according to MGM Resorts. The company says the changes aim to improve communication with planners and better integrate resort offerings with clients’ needs while retaining existing staff and expertise.
The company is also launching a new Signature Events team focused on social celebrations, weddings, group dining, philanthropic events, brand activations, and smaller group programs across its resorts. The team will also support unique venue bookings and experiential events.
Alongside the organizational changes, MGM Resorts announced several leadership appointments. Ernest Stovall was promoted to senior vice president of hotel group sales and will oversee enterprise-wide group sales, catering, events, and convention services across all Las Vegas properties. Stovall has more than 25 years of experience working with Fortune 500 companies and previously oversaw convention operations at Mandalay Bay, W Las Vegas, and Luxor Las Vegas.
Tyler Stewart was named vice president of group sales for several MGM luxury properties, including Bellagio Las Vegas, ARIA Resort & Casino, Vdara Hotel & Spa, The Cosmopolitan of Las Vegas, and Park MGM. Stewart has more than 20 years of hospitality sales experience and previously worked at ARIA, Vdara, and The Venetian Resort Las Vegas.
Megan Archambeault was appointed vice president of group sales, overseeing MGM Grand Las Vegas, Mandalay Bay, W Las Vegas, New York-New York Hotel & Casino, Luxor, Excalibur Hotel & Casino, and The Signature at MGM Grand. Archambeault most recently oversaw sales operations for several of those resorts.
Tori Chivers was promoted to senior vice president of events. In her new role, Chivers will oversee Signature Events and Groups strategy, as well as MGM Resorts Events & Productions, floral and horticulture services, and enterprise meeting and event operations.
Amy Huff was named vice president of Signature Events and will lead group dining, venue sales, nightlife, weddings, and small group bookings. Huff most recently led sales at The Cosmopolitan of Las Vegas.
“These enhancements reflect our commitment to evolving alongside our customers’ needs, informed directly by the feedback we’ve received from planners and partners, while preserving the service excellence that defines MGM Resorts,” says Stephanie Glanzer, senior vice president and chief sales officer at MGM Resorts. “Centralizing single points of contact for multiple Las Vegas resorts streamlines the experience and broadens our ability to create truly customized events. By aligning our teams and leadership in this way, we’re creating a more connected, responsive, and strategic sales organization positioned for long-term growth.”
Implementation of the new structure will take place over the coming months. The company said the changes will not affect existing customer contracts, current bookings, or event operations.
